USING THE SERVICE PROVIDER APP

• DOWNLOAD THE APP FOR FREE!
• REGISTER YOUR DETAILS AND SERVICE INFORMATION.
• WAIT FOR THE JOBS TO START AROUND THE END OF OCTOBER.
• SEND ESTIMATES / BIDS TO AS MANY JOBS AS YOU WANT FOR FREE!

• YOU DONT PAY A PENNY IF YOU DONT GET THE JOB!

Welcome provider!

We have made our process as simple as possible for you, with the hope it allows you to find work locally. We do not deal with payments between your selves and the customers, we simply request a small commission of 5% for the work you obtain through the app. You will be billed at the end of our monthly billing cycle for any commission owed, there is no monthly subscription. You only support the app when you have successfully won a job through using the app. We are a team normal working people like you and we aim to do everything as fairly as we can.

Please note the following:
• BidME will bill you for 5% commission once a month, so you may choose to add 5% to your Bid to cover this, thats up to you, our payment terms can be viewed by clicking here.
• It is your responsibility to obtain the payment your customer directly, this is not done via the app.
• BidME does not get involved with any disputes, we simply introduce people.
•Our full terms and conditions must be agreed before using the app.

If you have any questions the do feel free to contact our support team.

The Service Provider app in a nutshell

  1. Input all your information, Including the fields of service you provide and a radius you wish to see jobs in.
  2. When Jobs start to populate your Home screen, click on the ones you like the look of.
  3. Click on to a Job Posting to see more information, you can even ask questions before providing an estimate.
  4. Send an estimated cost to the customer, with a date you think you can get to them and also a note if you wish.
  5. When you win a job you will be notified, you can then chat directly to the customer within the app.You will be also notified if you do not win the job.
  6. When the job is complete mark it as so and provide the final costing of the service and materials provided. BidME does not get involved with payment from customers or any disputes.
  7. Once you have marked the job as complete you may review the customer.
  8. Once a month BidME will request payment of 5% commission of the final job cost you won. You pay this through the app itself.

Want to know more?

READ ON……

The fine details….

Below we have provided more detailed information on every step of the process, there are also videos of how the process works. Click to any step you want to know more about.

If you have any questions the do feel free to contact our support team.

Setting your account...

Your account settings need to be just right to suit your needs, make sure your address and the radius of the area you are willing to work is correct to see, this allows the app to show you only the jobs you can cover.
Also make sure you select all the services you cover, at the moment you can only select multiple sub-categories from one main category at a time, we will improve on that in the future.
You can also upload 'documents' to your profile by using the 'Documents' area, this is where you can display any certification, accreditations, or even examples of your past work for customers to look over.

  1. Where are the settings?

    Simple click on the 'Account' icon in the bar at the bottom of the home page.

  2. Input your name and description

    Click on the 'Edit' icon next to your name at the top of the page, here you can change your profile picture, trading name and even the description. You can not change your email or phone number as they are what you registration is tied to.

  3. Set your location

    In the same area you reached by tapping 'Edit' by your name you will see 'Location at the bottom of the screen. Set the location to where ever you consider to be your base. The location is very important as the app uses this to help determine which customers you cover. The customers are only displayed the categories that are available subject to their own location.

  4. Select your trade categories

    In the 'Account' screen you will see a tab labelled 'Service Providing Info', click on this to be shown the main categories, click on the one you work in, then you will be shown all the options that are currently available, select and deselect as many or little as you wish. You can filter the jobs displayed on the home page to just view jobs in a specific field later. At the moment you can only offer sub-categories from one main fields at a time in the app, we will be improving this in the future.

  5. Set your radius of work

    On the same 'Service Providing Info' screen that you found after clicking on the 'Account' icon you will see a sliding bar that allows you to set the radius you wish to cover from your base location. Rather than set a default area we have wanted to give you control over this, if work is slow you can extend your radius to see jobs that are further afield, if work is strong at the moment you can be more selective and reduce your radius and just see the jobs that are closer to home.

  6. Show off your skills

    On the 'Account' page you will see a tab called 'Documents' this is were you can upload jpgs or pdfs to display your qualification and affiliation certificates, or examples of work on your profile.

Looking for jobs...

  1. See jobs

    Click on the home page to see a list of jobs available within your specified radius. If theres no job displayed there may not be any jobs in your area at the moment, but please bear with us as we market and promote the app in your area. You can also set a bigger radius to potentially see more job listings, you can do that in the 'Account' screen and then clicking 'Service Providing Info', remember to save the changes!

  2. Find out more

    You can send the potential customer questions, these will be displayed on the job posting for all to see, the customer will also reply on the job posting, this method prevents many people from repeatedly asking the same questions.

  3. What is the customer like?

    Customers are just people, they all have different ways and levels of communication. There are many platforms that display the providers reviews, but we want you the provider to also see the customers rating to help you make a decision. Simply go in to any job posting and click on the customers photo to see their review and ratings.

Video coming soon!

Make a bid...

  1. Where do we do this?

    Click on to the job you wish to bid for, theres Big button that says 'Make Bid'

  2. Estimated Price

    Include vat and all the costings such as materials and labour in one estimated total you provide.
    Remember: BidME will request 5% commission of the final cost for any job you are awarded, so always consider this when making a bid.

  3. Estimated Date

    Provide a date on which you think you can reach the customer, this may affect their decision on awarding you the job.

  4. Enter Note

    Here you can add any notes you think may influence the customers decision, for example you may want to tell the customer you have done the required task many times before, or mention any special accreditations or qualifications.

  5. Submit your estimated bid

    Once all the info is input just click on 'Make Bid'. You will be notified should you win or do not win the job.

Video coming soon!

Complete and review

  1. Where do we do this?

    Click on the relevant job listing in you 'My Jobs' area.

  2. Mark as complete

    At the bottom of the job listing screen you will see a button called 'Job Complete', click that. The customer will receive a notification to inform then that you have marked the job as complete.

  3. Request payment

    This displays as soon as you have marked the job as complete, here you must input the final total costing for the work done, as it may of course be different from the original estimate you provided. The customer will be notified via email and the app on the final costing. At this point the app accrues 5% of that final costing to your BidME account, which you will be requested to pay at the end of the BidME monthly billing cycle.

  4. Review the customer

    Once a job is completed and the customer as agreed the job is completed you will be able to review the customer. To do this you need to go to the job listing, if its not still high up in the bell notifications from the home screen you can go to the 'My Jobs' screen, then 'Filter' to see the completed jobs. When you go in to the job listing you will now see an option to review the customer.

Video coming soon!

Paying commission...

  1. How is this done

    The payment terms are as follows, on the 17th of each month the commission accrued during the proceeding month will be totalled and added to the ‘Last months commission Fee’. You will be notified that is ready by push-notification and email. That commission is 5% of the earnings you made through the app.

    You can view our payment policy by clicking here.

  2. Where do I pay

    In the app select the 'Account' page then click on 'Job History & Pay BidME', this will take you to a screen that shows you all your job history with BidME, you can click on a past job to see it and filter the display by dates. At the bottom of this screen you will see the button 'MY EARNINGS & PAY BID ME'.

  3. The earnings page

    The earnings page shows you how much work you have accrued in the current month cycle and also how much you have outstanding from the last cycle. Simply click on 'PAY BIDME' to make a payment with your bank card to settle any outstanding amount.

  4. How long do i have to pay

    We allow 7 days to settle the amount.

  5. What if I dont pay

    If you do not settle your account with the required 7 days you will no longer be able to make bids or ask questions to the job postings. You will be restricted until the commission owed is cleared. Ongoing non-payment may also lead to you being blacklisted from using the app in the future as set out in our terms and conditions.

Video coming soon!